We are unable to place any items on hold. If you would like to change the size of your item, please create a new order with the desired size as soon as possible to ensure the new item is available for you. You can then return the original size following our returns process. As long as the returned item is still in a brand new condition we will process a full refund when the original order arrives to our warehouse, less the original cost of shipping.
Articles in this section
- What is the standard return service?
- What is the luxury return service?
- What do I need to include in my Return?
- How long do I have to return my item?
- I purchased the wrong size, what should I do?
- How do I ensure my new item will still be available?
- What do I need to send back with my return?
- How do I return an item?
- I want to exchange my item
- Can I return my swimsuit?